
Frequently
Asked Questions
🛠️ General Roofing Questions
1. How do I know if I need a new roof or just a repair?
Answer: Signs you may need a new roof include missing or curling shingles, leaks, mold, sagging, or an aging roof (20+ years). Minor damage may only require a repair. We offer inspections to help determine the best option.
2. How long does a typical roof last?
Answer: Asphalt shingles usually last 15–30 years, metal roofs 40–70 years, and tile or slate roofs can last over 50 years. The lifespan depends on materials, installation quality, and maintenance.
3. What types of roofing materials do you offer?
Answer: We work with asphalt shingles, metal roofing, tile, slate, and flat roofing systems like TPO or EPDM. We’ll help you choose the right option for your budget and home style.
4. Can you match my current roof color and style?
Answer: Yes, we can match most roofing styles and colors using samples from our suppliers to ensure a consistent look.
📋 Estimates & Inspections
5. Do you provide free estimates?
Answer: Yes, we offer free, no-obligation estimates for roof repair and replacement.
6. What happens during a roof inspection?
Answer: Our team checks for visible damage, signs of leaks, the condition of flashing, shingles, gutters, ventilation, and overall roof structure. We’ll provide a detailed report and recommendations.
7. How quickly can I get an estimate?
Answer: We typically schedule estimates within 24–72 hours of your request.
🧰 Installation & Replacement
8. How long does roof installation take?
Answer: Most residential roofs can be completed in 1–3 days depending on size, material, and weather.
9. Do you remove the old roof?
Answer: Yes, we remove and dispose of the old roofing materials before installing a new roof unless a layover is requested and appropriate.
10. Will roofing work disrupt my daily life?
Answer: We aim to minimize disruption. There will be some noise, but you can stay in your home during most installations.
🧾 Cost & Financing
11. How much does a new roof cost?
Answer: Costs vary based on size, material, and labor. A typical asphalt roof for a home may range. We provide detailed estimates upfront.
12. Do you offer financing options?
Answer: Yes, we offer flexible financing plans through trusted partners to help make roofing projects more affordable.
13. Will insurance cover my roof replacement?
Answer: If the damage is caused by a covered event (like hail or wind), your homeowner's insurance may cover it. We can help guide you through the claims process.
✅ Warranties & Guarantees
14. What type of warranty do you offer?
Answer: We offer manufacturer warranties on materials (typically 20–50 years) and workmanship warranties ranging from 5 to 15 years, depending on the project.
15. Is the warranty transferable?
Answer: Yes, most warranties are transferable to new homeowners, which can add value to your property.
📅 Scheduling & Timing
16. How soon can you start the job?
Answer: We typically begin projects within 1–3 weeks after the estimate is approved, depending on weather and material availability.
17. What if it rains during the project?
Answer: We monitor the weather closely. If it rains, we pause work and ensure the roof is temporarily covered to prevent damage.
🌧️ Storm Damage & Emergency Repairs
18. Do you provide emergency roof repairs?
Answer: Yes, we offer 24/7 emergency services to secure your roof and prevent further damage after storms or accidents.
19. How do I know if my roof has storm damage?
Answer: Look for missing shingles, leaks, dents, or debris. If you're unsure, schedule a professional inspection right away.
🧑🔧 Company Credentials
20. Are you licensed and insured?
Answer: Absolutely. We are fully licensed, insured, and bonded to protect you and your property.
21. Do you use subcontractors?
Answer: No, we use our own trained crews to ensure consistent quality and accountability.
22. Can you provide references or reviews?
Answer: Yes, we’ll gladly share customer testimonials and photos from past projects.